Cook Job Description | Wickerbys C.I.C.

Job Description

Cook

Brief Description

The position of volunteer cook at Wickerbys C.I.C. includes a variety of tasks such as preparing and presenting nutritious, appealing, and appetizing meals, catering for a variety of personal preferences and dietary needs. Your role will also include the preparation of menu options, managing stock and rotation, maintaining high hygiene standards and ensuring the smooth running of the kitchen on a day-to-day basis. Qualifications and/or experience for this position are desirable but not essential as full training will be given. Wickerbys C.I.C. does not discriminate against any protected characteristic and welcomes all applications. Due to the vulnerability of some of our customers, all employees are expected to undergo an enhanced DBS check and training, which will be paid for by the organisation.

Your Tasks will include but are not limited to

Designing and preparing a variety of menu options
Monitoring position sizes and waste.
Adapt menu option for individual dietary requirements or restrictions and preferences that customers may have.
Cleaning of kitchen surfaces and equipment to ensure a high standard of hygiene.
Inventory checks and preparing shopping lists.
Address any customer concerns and fulfil additional menu requests.
Collaborating with other kitchen staff, as well as café assistants to ensure smooth operations and service.
Ensure a clean set of dishes are always available.
Following all health and safety guidelines, including safe and proper food handling and hygiene practices.

Qualifications and Requirements

GCSE in Cooking and or formal training in hospitality or café/restaurant service is a bonus but not essential.
Experience as a cook or previous employment in a similar role.
Level 2 Food Hygiene Certificate or willing to take this qualification, paid for by the organisation.
Knowledge of food and beverage menus, including recognising and understanding ingredients and required preparation methods.
A strong set of communication skills to enable interaction with customers and also to suggest and provide recommendations.
Have a positive attitude, in addition to a strong work ethic, as well as the ability to work within a fast-paced environment.
Adaptability to customer demands changing and busy periods which may have several orders needing to be prepared consecutively.
Have physical stamina as well as the ability to stand for an extended amount of time, and the ability to carry heavy pots and pans.

Competences

Teamwork – Can collaborate with management and work colleagues to ensure smooth operations and service.
Customer Service – address customer inquiries and provide exceptional customer service.
Communication – communicate effectively with customers, work colleagues, management, and other kitchen staff.
Time Management – effectively managing time to meet customer needs and deliver a quality service that is prompt.
Attention to Detail – Job communication precision in the processing of food and beverages
Adaptability – adjusting to any changes in customer demands and maintaining composure during busy periods.

Lines of Communication

The cook reports to the Manager/CEO or Shift Supervisor and Collaborates closely with other kitchen staff, café assistants, and customers.

Working Conditions

This volunteer position can be full-time or part-time with flexible working hours. The cook works in a café setting, interacting with customers and handling food. The role involves standing for extended periods and adhering to health and safety guidelines.