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Disclaimer Policy

1. Introduction

This Disclaimer Policy sets out the terms under which Wickerbys C.I.C. (“the Company”, “we”, “our”, or “us”) provides support, services, programmes, activities, and information.

Wickerbys C.I.C. is a Community Interest Company operating for the benefit of the community. The Company relies on voluntary donations, grant funding, partnership funding, and the support of volunteers and staff to deliver its services.

By accessing our website, engaging with our services, or relying on any information provided by Wickerbys C.I.C., you acknowledge and agree to the terms set out in this Disclaimer Policy.

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2. Availability of Services

Whilst Wickerbys C.I.C. endeavours to provide the support and services described on our website and promotional materials, all services are strictly subject to:

  • The availability of sufficient funding;

  • The availability of appropriate resources;

  • The availability of suitably qualified staff and/or volunteers;

  • Operational capacity;

  • Compliance with safeguarding, health and safety, and regulatory requirements.

We do not guarantee that any particular service, programme, activity, or support will be available at any given time, in any specific location, or to any particular individual or group.

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3. Funding and Resource Dependency

Wickerbys C.I.C. operates primarily through donations, grants, community funding, and volunteer contributions. As such:

  • Services may be limited, prioritised, modified, suspended, or withdrawn where funding levels are reduced or unavailable.

  • The scope, duration, and frequency of services may vary depending on financial and operational circumstances.

  • Access to services may be subject to eligibility criteria, referral processes, waiting lists, or capacity limits.

We reserve the right to allocate resources in accordance with our charitable objectives, funding conditions, and operational priorities.

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4. No Guarantee of Continuous Provision

Wickerbys C.I.C. makes no representation or warranty that:

  • Services will be uninterrupted, continuous, or error-free;

  • All individuals seeking support will be able to receive it;

  • Services will meet specific personal expectations or outcomes.

Circumstances beyond our control — including but not limited to funding shortfalls, staff illness, volunteer availability, force majeure events, public health emergencies, or regulatory changes — may impact service delivery.

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5. Right to Amend or Withdraw Services

Wickerbys C.I.C. reserves the absolute right, at its discretion, to:

  • Amend, vary, or update the nature of any service;

  • Introduce new eligibility criteria;

  • Temporarily suspend or permanently withdraw services;

  • Change operational hours, locations, or methods of delivery;

  • Refuse or discontinue support where appropriate and lawful to do so.

Such changes may occur without prior notice where necessary for operational, financial, safeguarding, or legal reasons.

 

6. Limitation of Liability

To the fullest extent permitted by law, Wickerbys C.I.C. shall not be liable for:

  • Any loss of opportunity arising from the unavailability of services;

  • Any direct, indirect, incidental, or consequential loss resulting from service suspension or withdrawal;

  • Decisions made by individuals based on information provided through our website or general communications.

Nothing in this policy excludes or limits liability where such exclusion would be unlawful.

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7. Website Information

Information provided on our website is for general informational purposes only and does not constitute professional, medical, legal, or financial advice. Availability of services described online should not be interpreted as a binding commitment to provide those services at all times.

Users are encouraged to contact Wickerbys C.I.C. directly to confirm current availability.

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8. Policy Updates

Wickerbys C.I.C. reserves the right to update or amend this Disclaimer Policy at any time. The most current version will be published on our website.

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Reviewed and effective from: 12/2/2026

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