Online Privacy Policy

Although online facilities and the internet are incredible tools, they can also have security risks. Consumers in modern times use the internet for many different reasons within their lives daily, and many of the uses require individuals to provide some personal and identifying information. It is important to us at WICKERBYS C.I.C. to keep our clients, users, and customers safe online and to ensure that any personal information stays secure and private.

We understand how important your information and privacy is to you, so we have made privacy an absolute priority in every factor of our platform and online operations. To protect your privacy, WICKERBYS C.I.C. follows and adheres to the best global practices for data protection and customer privacy.

We will not give away or sell your name, phone number, postal address, email address or any other kind of personal information to any third parties
We utilise state-of-the-art security measures to ensure your personal information is protected from unauthorised users. We regularly update and maintain our systems to ensure the greatest possible privacy protection

NOTICE

When and if we ever need any information to personally identify you or to contact you, we will state this explicitly upfront. It is necessary that you consent to provide this information before we can use it. There are a few scenarios where this may occur and these include when you create a user ID and password, sign up for our newsletter updates, or download software programs. There are three primary reasons why we store and use this personal information, and, for your convenience, we only ask you to provide this information one time to use our online services. This data and information will not be used for any other purpose. The purposes it will be used for include:

To help you find the services, software, or the information you require quickly
To enable us to create content that is most relevant to you
To alert you and make you aware of new services, product upgrades, special offers or updated information from WICKERBYS C.I.C.

CONSENT

If you decide not to provide your personal information or register, you will still be able to use most of WICKERBYS C.I.C. website. However, some services will not be possible, including access that requires registration. Once you have completed your registration, it will be possible to opt in to services such as electronic newsletters as well as other communications from us. This will allow WICKERBYS C.I.C. to effectively communicate with you about our events, programs, products, and other services via postal mail, telephone, or email. If you prefer not to receive this type of communication, you may select indicate this option and state during registration that you do not want to receive any marketing messages.

WICKERBYS C.I.C. may occasionally allow other companies to offer our registered customers information about their products and services. If you prefer not to receive any of these offers, you have the right to select the option which states that you do not want to receive any marketing materials from third parties. All users that register with us will only receive the communications that they have given permission to.

ACCESS

Online users that are registered will be able to update and view any information that they provide to WICKERBYS C.I.C. at any time. We will make every effort to make it as easy as possible for our registered users to:

Edit and view any personal information you have already provided to us
Withdraw or give consent to any information including marketing from third party sale offers or from us
Sign up for electronic newsletters about the products or services we offer

SECURITY

WICKERBYS C.I.C. has gone to extreme lengths to ensure we keep your personal information as secure as possible and honour your privacy practices. We take great care and precautions to ensure we protect your data from any unauthorised access or loss. We provide secure and safe e-commerce and donation transactions that are encrypted using SSL technology to protect your data.

WICKERBYS C.I.C. offers strict protection of the security of your personal information and honours any choices you make for its intended use. Your personal data and information will never be shared outside of the organisation without your permission, except under the circumstances and conditions listed and explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information and data may be processed and stored in the UK or any other country where WICKERBYS C.I.C., its subsidiaries, affiliates or agents are located.

It is essential that you understand your role in protecting your information as this is very significant. Do not share your password or username with others, as this could jeopardise your personal security online.

NOTICE TO PARENTS

Parents or guardians: we would like to assist you to protect your children’s privacy. We encourage you to discuss online security and talk to your children about how to be safe and responsible online and with the use of their personal information while using the internet.

The WICKERBYS C.I.C. site doesn’t publish any content that is targeted at children. However, if you have concerns about your children providing WICKERBYS C.I.C. with any personal data or information without your consent, we provide additional security options for children that are 12 and under. This allows parents to agree and consent to the collection of any information and use of personal data on our platform.

ENFORCEMENT

If for any reason you believe WICKERBYS C.I.C. has not complied and adhered to the principles that are outlined within this Privacy Policy, please notify us by email at wickerbys@outlook.com. We endeavor to do our best to determine and correct any problems promptly.

ELECTRONIC PRODUCT REGISTRATION

When and if you ever buy and install any new products from us, we may request that you register your purchase electronically. When you do this, we will merge your registration information, along with any other information that you have already provided to us, as part of your personal profile. If you have not previously registered with us, we will continue to create a personal profile for you, with your permission, from the information you have provided in your product registration.

If there is a time when you wish to update or review this information, this can be done on our website. If you have not already created a registration ID, we will request that you do so. This will ensure that you are the only one that can access your information.

CUSTOMER PROFILES

As already stated, with your permission we create a personal profile for registered customers. Each profile is then assigned with an individual and unique personal identification number. This ensures that you are the only one who can access your profile. This PIN is then sent back to the hard drive in your device in the form of a cookie, and this has a very small amount of code. This code will allow you to travel seamlessly across our online platform without having to re-register. This is possible even if you switch devices, however, you will need to enter your registration ID and password to log in.

HOW WE USE YOUR INFORMATION

When a user registers with us, they provide their contact information, which includes their email address. We will use this information to send you updates about any products that you have ordered, any announcements of new products or services that we are providing, and product and service newsletters or surveys. When you purchase a product from us or make a donation, we ask for your debit or credit card number and your billing address. We will use this information to bill you for the products you order at that time. We do save this billing information for your convenience in any future donations or orders.

We may occasionally hire another company to provide a limited service for us, including packaging, delivering products, and mailing, or to answer clients or customers questions about services or products, the sending of some postal mail, and the processing of certain event registrations. We will only provide these companies with the small amount of limited information that they need to provide these services. Our partners and associates are prohibited from using this data and information for any other purpose.

WICKERBYS C.I.C. will disclose and release your personal information, without any notice, only if we are required to do so for a legal reason and the law requires us to do so, or in the good faith belief that such action is needed to:

Conform to the edicts of the law or comply with legal process served on WICKERBYS C.I.C. or the website
Defend and protect the rights or property of WICKERBYS C.I.C. and its websites
Act in urgent circumstances to protect the personal safety of users of WICKERBYS C.I.C. it’s websites, or the public