WICKERBYS C.I.C.
REASONABLE ADJUSTMENTS POLICY
1. Our Commitment
Wickerbys C.I.C. is committed to ensuring that our services are accessible and inclusive. We recognise that some individuals may require reasonable adjustments to participate fully in our activities.
We aim to remove barriers wherever possible and ensure that people with disabilities or additional needs are not placed at a disadvantage.
2. What Are Reasonable Adjustments?
A reasonable adjustment is a change or support provided to enable someone to access our services or activities more easily.
Adjustments may include:
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Providing information in accessible formats (e.g. large print or electronic copies)
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Allowing additional time for activities
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Adapting communication methods
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Making changes to physical arrangements where possible
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Providing quiet spaces where appropriate
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Adjusting participation methods
Reasonable adjustments will depend on individual circumstances and the nature of the activity.
3. Who Can Request an Adjustment?
Anyone accessing or engaging with Wickerbys C.I.C. services may request reasonable adjustments, including:
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Service users
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Volunteers
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Staff
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Visitors
Adjustments may relate to disability, health conditions, learning differences, mental health needs, or other individual circumstances.
4. How to Request an Adjustment
If you believe you require a reasonable adjustment, please contact us as early as possible so we can consider your request.
Contact details:
Email: wickerbys@outlook.com
We may discuss your needs with you to better understand how we can support you.
5. How We Make Decisions
When considering a request, we will take into account:
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The effectiveness of the adjustment in removing the barrier
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The practicality of making the adjustment
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Health and safety considerations
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The resources available to the organisation
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The impact on other service users
As a community interest company that relies on funding, donations, and volunteers, we will make reasonable efforts within our available resources.
6. When an Adjustment May Not Be Possible
There may be occasions where a requested adjustment is not considered reasonable due to safety, cost, practicality, or resource limitations. In such cases, we will explain our decision and, where possible, explore alternative solutions.
7. Confidentiality
Any information shared regarding personal needs or health conditions will be handled sensitively and in line with our Data Protection & GDPR Policy.
8. Review
This policy will be reviewed annually to ensure continued compliance with the Equality Act 2010 and best practice in accessibility and inclusion.
Reviewed and effective from: 13/2/2026